Request Account and Data Deletion
At Lovify, we value your privacy and are committed to protecting your personal data. If you wish to delete your Lovify account and associated data, you can easily do so within the app. Please follow the steps outlined below.
Steps to Delete Your Account in the App:
- Open the Lovify app and log in to your account.
- Navigate to the lobby and open the side menu.
- Select “Settings” from the menu.
- Tap on “Delete Account” and follow the on-screen instructions to confirm the deletion.
Types of Data Deleted:
When you delete your account, the following data will be permanently deleted:
- Account information (name, email, etc.)
- Game progress and history
- Personal preferences and settings
Types of Data Retained:
The following data may be retained for a specified period due to legal or operational requirements:
- Transaction records (retained for up to 1 year)
- Customer support interactions (retained for up to 6 months)
Additional Retention Periods:
Please note that certain data may be retained for up to 30 days after the deletion request to ensure all systems are updated accordingly.
For any further questions or if you encounter issues with in-app deletion, please contact us at [email protected].